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Verification Desk

A Withdrawal Released Once Betbolt Casino Knows You

Before your first payout leaves, Betbolt Casino runs an identity check because the Anjouan licence requires it, and the review takes about 42 hours.

ALSI-111480, Anjouan Offshore Finance Authority
Right Before Payout

Read the Facts in Six Lines

While the withdrawal request sits pending, these six lines answer the questions players ask most.

Who checks
Betbolt Casino LLC
Regulator and licence
Anjouan Offshore Finance Authority, ALSI-111480
Review time
42 hours
Latest point
Before the first withdrawal
Verification e-mail
Minimum age
18+
Step Guide

How Do You Pass on the First Try?

When files land, our reviewers work in order, and a source of funds question is routine licence work.

The Verification Area
Once you log in, open your profile and look for the verification area, where each document is listed with the format and size the upload accepts.
Is the Text Sharp?
At the camera, lay your photo identification flat on a dark table, fill the frame with the whole card and check that the printed text is sharp.
Same Details, Second File
A minute later, the second upload asks for proof of address; that copy must carry your full name and the address you gave at sign-up.
Watch Your Inbox
After both files land, the review takes about 42 hours, and a sharper copy is the only thing that sends it back to the queue.
Document List

Three Papers That Clear the Check

Ten seconds here and you will know which paper proves what and how each copy should look.

Photo identification

What it provesYour name, face and date of birth
Copy must showAll four corners, no glare, details readable

Proof of address

What it provesWhere you live now
Copy must showFull name, full address, whole page visible

Payment card image

What it provesThat the card is yours
Copy must showCardholder name, last four digits, bank name
Four Moments

You've Just Asked for a Payout

Here is what sets the check in motion, so nothing about your money surprises you.

Why the Second Look?
A big deposit or an unusually large payout gets a second look; our team confirms who is behind the account before the money moves.
Paper First, Cash Second
The license we hold requires a verified person before any payout leaves; that is why the first withdrawal waits for your papers.
Higher Limits After Proof
A higher deposit limit signals a change in how you play, so we confirm your identity and the money behind it first.
Age First, Play Later
Age is checked against your photo identification, since only players of 18 or older may hold an account and the license requires it.

Routine Paperwork, Not an Accusation

Under our Anjouan Offshore Finance Authority licence ALSI-111480, we are obliged to run checks against money laundering, so a source of funds question is standard paperwork, not a hint that you have done anything wrong.

Whichever fits your case goes to [email protected], the address kept for this work.

  • Recent bank statements
  • Payslip or employer letter
  • Tax return summary
  • Sale contract for property
  • Savings or investment statements

The Three Common Refusals

Details Don't Line Up. The name or address on the paper does not match your account, so we cannot link the document to you. Update your account details before you resend Use a bill showing the same address

Stale Proof of Address. A utility bill past its freshness date is refused, since it no longer proves where you live now. Pull a bill from the current quarter Check the issue date is visible

Past the Expiry Date. A photo identification past its expiry cannot be accepted, because we must check you against something still valid. Renew it, then send the new copy Make sure the expiry date reads clearly

Total Clarity

Read This Before You Upload Anything

By the end, you will know how the check runs, what it asks and who sees your files.

How long does the verification check take?+
Once your last file arrives, the review runs to a 42-hour mark at the outside. Sharp photos and matching details usually move faster, so the clock rarely runs the full distance.
Will I have to send the same documents again later?+
No, not as a rule. Once a set is approved it counts for your account and you are not asked again unless your details change or your play looks unfamiliar to our team.
When will you ask me to verify my account?+
At the latest, the check comes before your first withdrawal leaves. It can also arrive earlier, right after you register or after your first deposit, so keep the papers within reach from day one.
Is a phone photo good enough for the document upload?+
Yes, phone photos are fine as long as the whole page sits in frame and every line stays readable. Shot in daylight, flat on a table, with no glare from a lamp, it clears review like a flatbed scan.
Why are you asking where my money comes from?+
At any point the licence asks us to know how a player funds their play, and that question goes to every player the check touches. It is a money-laundering safeguard, not a suspicion aimed at you.
What is your licence number and who issued it?+
The Anjouan Offshore Finance Authority issues our licence, and it carries the number ALSI-111480. Both sit on record with the operator, Betbolt Casino LLC, registered as 199921 (Anjouan).
One of my documents was refused, what now?+
After a refused file, the usual cause is a blur, a crop or a corner missing, so shoot it again in better light. Then send the fresh copy to [email protected] and our team tells you which detail did not pass.

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